CASE STUDY

L'ORÉAL CANADA
Cosmetic Virtual Live Chat

Digital beauty agents offer personalized responses to customer product questions through the chat box

RESULTS

Digital beauty agents offer personalized responses to customer product questions through the chat box on l’Oréal brand’s websites-quick, knowledgeable VIP personalized service.

We train beauty experts to provide personalized product combinations and routines, so the customers can achieve their personal best result. Friendly, natural conversations tailored to their individual needs.