CASE STUDY

URBAN DECAY
Retail Staff Training

Our product trainers instruct retail staff at various retail banners on best practices and selling techniques for Urban Decay products.

RESULTS

Our product trainers instruct retail staff at various retail banners on best practices and selling techniques for Urban Decay products. They bring product manuals, testers , gifts, games and snacks to deliver engaging and informative training sessions.

These sessions conducted quarterly ensure that retail staff are familiar with Urban Decay products and have a deep understanding of their benefits, application techniques and selling point. This in-depth knowledge equips the staff to offer customers insightful recommendations and personalized service, enhancing the shopping experience and ensuring quality of customer service remains uniformly high across all touchpoints.