RESULTS
Our product trainers instruct retail staff at various retail banners on best practices and selling techniques for Urban Decay products. They bring product manuals, testers , gifts, games and snacks to deliver engaging and informative training sessions.
These sessions conducted quarterly ensure that retail staff are familiar with Urban Decay products and have a deep understanding of their benefits, application techniques and selling point. This in-depth knowledge equips the staff to offer customers insightful recommendations and personalized service, enhancing the shopping experience and ensuring quality of customer service remains uniformly high across all touchpoints.